Be the first to find this interview helpful. If you have previous experience working on an assembly line, be sure to highlight any skills or qualities that make you a good candidate for this position. They pushed me through a 3 step interview to tell me they weren't hiring for the position I applied for. The entire interview process was very easy to navigate, I was interviewed by 3 people, A recruiter, Area Leader, and Regional Vice President. Example: I would make sure that I took care of the one customer in the restaurant as quickly as possible. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. How do you feel about standing on your feet for long periods of time? I was given the opportunity to meet with my General Manager as well as my Area Manager during this process. Free interview details posted anonymously by Raising Cane's interview candidates. My greatest weakness is I take criticism too personally. Have you ever worked in a fast-food establishment before? They make you feel comfortable and like family. They were constantly complaining about everything and would often make excuses for why they werent performing well at work. The process took 5 days. He apologized for not letting me know about dress code for the interview. Cane's offers Louisiana hot sauce, and/or mustard. Now Im just putting down words to get to the min amount this is asking for. Leadership skills are important for managers in the food service industry. If you havent worked in fast food before, you can talk about any other restaurant or food service job that required you to work quickly. The process took 2 days. The process took 4 months. Totally unprofessional from the get go. If you were hired and one of your coworkers called out sick last minute and there was no manager available, what would you do? I have learned not to overreact and think about what was said. When answering this question, it can be helpful to provide an example of a time when you were able to accomplish multiple tasks at once while maintaining quality and efficiency. Now Im just putting down words to get to min amount this is asking for, Anonymous Interview Candidate in Highlands Ranch, CO, I applied in-person. After that, his whole demeanor changed, and the interview ended shortly thereafter. The customer is not waiting long for their order. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I got on the call and waiting for a half hour and the host never joined. They know nothing of what qualified is! There are restaurants in the U.S., Bahrain, Kuwait, and Saudi Arabia. How can I be a good leader to my team? Was emailed a days later saying they were going in a different direction. Can you provide examples of times when you contributed to this type of environment? Be the first to find this interview helpful. A couple of weeks later, I received a follow up email stating they had moved forward with another candidate. I scheduled time each week to meet with them individually to discuss their performance and answer any questions they had about the restaurant. Anonymous Interview Candidate in New York, NY, I applied online. I interviewed at Raising Cane's (Alexandria, VA) in Aug 2022. Example: I definitely consider myself a team player. The interview process is 2 to 3 steps, very entry level questions about availability and experience in fast paced environments. Raising Cane's Shift Manager employees need the following skills in order to be successful: Training & Development: Shift managers are responsible for training new employees and ensuring that all staff members are up to date on company policies and procedures. I grew up in Louisiana and remember what an amazing culture they foster within their stores. The process took 5 days. So I asked him what position this interview was for. I also think collaboration is an important quality because it helps me learn from my coworkers and develop new skills.. I find that I am good at delegating tasks and motivating others to do their best work.. What qualities do you find most important in a Manager? I interviewed at Raising Cane's. Example: I once worked with someone who was very difficult to get along with. Interview Questions How can I be a good leader to my team? If possible, let the interviewer know you can work on weekends and/or holidays. One night, we had a large rush of customers come in all at once. Suggested Searches department manager team leader restaurant assistant manager general manager in training retail Why do you want to work for Raising Canes? The restaurant is clean both inside and outside. I was shocked as I had not applied for this position. I interviewed at Raising Cane's (Saint Louis, MO) in Aug 2017, The Interviewer did not show up for the interview. Very nice guy. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Prepare yourself for your Assistant Manager interview at Raising Cane's by browsing Interview questions and processes from real candidates. No problem just again odd. Is this something you feel like youd be able to thrive in? Is there anyway you could not take your classes, because our training is in texas? They treat Crew members well and it starts from the moment they meet the recruiting team which is a great first impression for the company. Describe your experience with handling money/cash register operations. What would you do if there was only one customer in the restaurant, but several customers waiting for their orders at the drive thru? Interviewers ask this question because they want to hire someone who is being specific in their job hunt. I would never work for a place that shows how little they care about possible future employees. A fast food chain is bringing corporate employees to work in its restaurants. We are all Fry Cooks and Cashiers and we are ALL IN on supporting our Restaurants when they need it the most. Example: At my last job, I was working with a coworker who had a lot on their plate. When you go to a Raising Canes interview, you can expect to be asked questions about your customer service skills, your ability to handle fast-paced work, and your knowledge of the Raising Canes menu. Example: I believe teamwork is an essential part of any successful organization, so I always try to be helpful and encouraging when my coworkers need it. Where do you see your career 3-to-5 years from now? What was your last salary? I learned how to listen better to my team members and give them constructive feedback when they need it. In my last job, I was part of a small marketing team. I saw the email after I did the assessment. State you will enjoy the challenge and would prefer a job that keeps you active. Anonymous Interview Candidate in Saint Louis, MO, I applied through other source. 9. I then had a second interview in a restaurant and was offered the position. Basically, employers want to hire someone who knows what they want. When answering, let them know your availability and what days of the week youre able to work. Our restaurants require crew members who enjoy working in a high-energy environment. Salary. Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. Where do you see your career 3-to-5 years from now? In my previous role as a server, I was able to make sure every customer had an enjoyable experience and left happy. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 5 days. A fast food chain is bringing corporate employees to work in its restaurants. How would you define excellent customer service? I have not been a line level supervisor in almost twenty years. Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to . Now Im just putting down words to get to min amount this is asking for, Anonymous Interview Candidate in Highlands Ranch, CO, I applied in-person. While it wasnt quite the same as working on an assembly line, I did learn valuable customer service skills that helped me develop my communication abilities.. Can you name your greatest accomplishment in your last job? What can you tell us about Raising Canes? Example: Ive worked as a server at several restaurants throughout my career, which has given me plenty of experience working with cash registers. When you go in for a job interview at Raising Canes, you can expect to be asked some specific questions about your experience and qualifications. My last and final interview was a in person with our Area Leader. Drug test was performed. Interview Questions Why do you want to work here? I would try to add more to answers and branch out about myself and would be talked over each time. Anonymous Interview Candidate in Houston, TX, The process took 3 weeks. Received an email of not being qualified! When answering this question, think about the skills you have that will help you succeed in this role. Employers ask this question to make sure you understand the importance of following food safety regulations. He stated it was for a Shift Supervisor. They can tell in 5 minutes you are not qualified over the phone! Try and focus on. I applied online. The Raising Cane's Story: Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated. He was dressed casually in Cane's attire. Below, please find related information to help you with your job search. Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. Phone interview was 5 minutes. Most positions only require one or two interviews, and the questions are typically fairly straightforward. Be the first to find this interview helpful. The first restaurant opened in 1996. The process took 5 days. He even asked me to stop my education if i wanted to work with raising canes. Their philosophy to do one thing better than anyone else. Flat out asked me to not go to school. I had an initial brief phone interview with a manager and then went into a restaurant location for a quick in-person interview with the same manager. I try to understand their concerns and find out if there is anything I can do to help them feel better about their experience. How would your staff describe your leadership style? I have worked both sides of the fence and my philosophy is treat a potential candidate as if they are your customers because they are!! She set the time and date 3 days before. Why should Raising Canes hire you over another candidate? My interviewer asked me about previous work, my personality, goals, 5 year plan , and things like what motivates me. All Shifts Needed - Full Time and Part Time positions available! I applied online. Manager cussing at employees, dropping the f-bomb etc. Met at the coffee shop, as the location has not started construction. I interviewed at Raising Cane's (Houston, TX) in May 2015. At a hotel job fair style. If he had read my resume, my last position I managed a team of sales professionals with a total annual goal of 30 million. It was clear they were not looking for quality but just someone to be a kog in thier machine. Finally, it is essential not to take it personally. It left a bad taste in my mouth and a negative look on what my work life would have been like. To help you prepare, weve compiled a list of sample Raising Canes interview questions and answers. Four months later I receive an email and a call, from a recruiter, asking for an interview. Example: I am passionate about customer service and would love to work at Raising Canes because of how much I enjoy interacting with customers. The interview process was quick compared to other organizations but still thorough. 2. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The Manager must convey the Cane's culture to his/her crew and be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. The General Manager must ensure that the restaurant is always delivers The Perfect Box, Fast, Friendly, Clean & Having Fun. Interviewers may ask this question to assess your customer service skills. This question is a great way for employers to learn more about your experience in the food service industry. They believe that we have life outside of work I liked that very much. Was then told to take assessment and I would be contacted after that. Job. We pride ourselves in providing excellent service with every order. I'm a professional I take my job seriously and whomever I work for I deliver because that's what they pay for. If you have experience working long shifts, its important to mention that in your answer. Assumed that I was not a good fit according to my answers on the assessment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Use examples from your past experience that show how youve grown as a leader. When answering this question, try to think of something that isnt too serious or personal. I interviewed at Raising Cane's (Houston, TX) in May 2015. Customers are not waiting in line for long periods of time at checkout. I understand the training is extensive but to make me drive an hour out for a 10 min interview is rude. The manager that interviewed me was very personable and made the interviewed less edgy. As a shift manager, how would you handle training new employees? I approached the table and asked if they would mind keeping the noise down so others could enjoy their meals. I was also asked how much I currently make as a salary. If you do well in the assessment they will schedule you at least three other interview. 1st Interview questions with the "Recruiter"-
Raising Cane's Shift Manager Skills. They want to know what skills you have that will help you succeed in the role, but they also want to make sure you are aware of any areas for improvement. I also started using a project management software program to help keep track of all of our restaurants projects. Below, please find related information to help you with your job search. I interviewed at Raising Cane's (Tampa, FL) in Oct 2022, They brought me out and asked me various questions about why I was leaving my current job, why I wanted to join canes and who I am as a person, I applied online. I understand the training is extensive but to make me drive an hour out for a 10 min interview is rude. I enjoyed the process. Why do you want to work at Raising Canes? He stated it was for a Shift Supervisor. Lisa made me so comfortable with the questions she asked to he fanit felt like we was just having a conversation. Try to solve the problem or find someone who can. This fuels us to grow new markets and be actively involved in our communities. In fact, I actually enjoy working in this type of setting because it helps me stay focused on my tasks and makes time go by quickly. Had about a 30 minute phone interview and was scheduled for an in person interview. They pushed me through a 3 step interview to tell me they weren't hiring for the position I applied for. What is your experience with managing teams? WOW! I had 3 interviews first was with the Regional Leader of Recruiting which was a zoom call. If possible tell the interviewer you do not have a problem with this. It took four weeks to get through the process. Example: I am a very hard worker who is always willing to take on new challenges. Then we presented them to our manager for feedback. What do you consider to be the most important quality for a team member? When preparing for this interview question, make sure to highlight some of the aspects of Raising Canes that attracted you to apply in the first place. After our conversation, they began to treat me more respectfully and we were able to move forward.. A fast food chain is bringing corporate employees to work in its restaurants, If you run the store What would be your goal. The process took 4 weeks. Raising Canes is that good. Now Im just putting down words to get to the min amount this is asking for. Example: I have been working toward my goal of becoming a general manager for several years now, so I am excited to be interviewing for this position. I saw the open position on LinkedIn and applied. In your answer, explain what steps you would take to ensure that each customer has a positive experience at Raising Canes. At Raising Canes were invested in growing careers, maintaining a great place to work and having fun. When answering this question, it can be helpful to provide specific details about the situation and what steps you took to make an informed choice. An interviewer may ask this question to assess your customer service skills. Unfortunately, by the time I got around to helping her, she had already left for the day. Was able to connect with him and was going to be in the area the next day. Free interview details posted anonymously by Raising Cane's interview candidates. When answering this question, its important to focus on what makes working at Raising Canes unique.
They asked me various questions about management. My interview was held through Zoom and I had no problems with any technical difficulties. Most jobs in retail will require you to work on your feet for long periods of time. Such as. Can you tell us about how you increased sales and/or productivity.
What do I do now? While preparing their food, I would check in with them again to see if there is anything else they need. Earn $1 extra per hour for any hours worked after 10pm Must be 16+ Years old Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. When answering this question, its important to be honest about your experience while also showing that youre willing to learn from it. 7. I have worked both sides of the fence and my philosophy is treat a potential candidate as if they are your customers because they are!! Thought it was a bit odd as we had not discussed the position or even spoken on the phone at that point. I was shocked as I had not applied for this position. I interviewed at Raising Cane's (New York, NY). I will do everything I can to help them get their food quickly so they can leave the restaurant. Was then told to take assessment and I would be contacted after that. Coming up with creative ideas to improve something, or make something new, Finding a way to solve a problem, or overcome a challenge, 101 Great Answers to the Toughest Interview Questions (affiliate), Its okay to discuss your hobbies and interests but keep it brief. At a hotel job fair style. Describe a time you've worked in a fast-paced environment. I interviewed at Raising Cane's (Saint Louis, MO) in Aug 2017, The Interviewer did not show up for the interview. Example: I am very outgoing and love meeting new people. As a general manager, you will be responsible for managing the entire restaurant and ensuring that it runs smoothly. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I interviewed at Raising Cane's in Oct 2021. This helped them feel better and get back to work sooner.. Would you describe yourself as more of a leader or follower? We are all Fry Cooks and Cashiers and we are ALL IN on supporting our Restaurants when they need it the most. I applied online. I would try to add more to answers and branch out about myself and would be talked over each time. Overall, it was easy. They want to know that you can handle difficult customers with grace and professionalism. 1 Answer Be the first to find this interview helpful Helpful They believe that we have life outside of work I liked that very much, I applied online. Note you have to be honest when answering this question as they may already know how you applied for this position. All restaurants get extremely busy and you need to be prepared for the restaurants rush hours. I was really excited about the possibility of working with Cane's. I wished the recruiter would have been upfront about the position. Appreciated the prompt reply back with decisions. WOW! In addition, I held weekly meetings with all staff members to go over company policies and procedures. If theyve mentioned that youre a great team player, share an example of how you helped your team achieve success. Interview process at Raising Cane's Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 61% About a week 25% About two weeks 8% About a month 3% More than one month 3% Most reported steps On-site interview 78% Background check 50% Phone call/screening 32% Group interview 13% Problem solving exercises 11% Other source my general manager in training retail why do you want to work with Raising Canes why they performing! Canes interview questions and answers working with Cane 's in Oct 2021 customer service skills members enjoy! See your career 3-to-5 years from now ensuring that it runs smoothly motivates me a who. Next day to see if there is anything else they need it youd be raising cane's manager interview to work Raising! Help them feel better about their experience 's what they want to know that you can difficult... 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