I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Attempting to do another now if the right cabin is available. I even asked to speak with a superior and they said the same thing. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. How would i find out which ones are obstructed view on Oasis? You cannot paste images directly. Thank you very much for your quick reply. You will lose it since you are past final payment date. Thanks for the confirmation (and letting me vent). Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. This is a community for sharing cruise-related experiences, opinions, news, etc. I just wanted some advice to see if what he is telling me is true. Obviously, I will be happy in the rooms we originally booked. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. LauraS I'm glad I saw this topic. I feel like I am annoying my agent. No hassle whatsoever. However, ships are sailing full and the practice in general has been abandoned. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. By There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. I will know for next time and trust my gut. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. He said it would be and there would be no problems. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. Cruisers' Choice Awards! If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. 4. I dropped it because I figured it was really because it was a Tuesday sale. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. This topic is now archived and is closed to further replies. I do have a RoyalUp bid too! Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. I know that doesn't seem logical at all. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Powered by Invision Community. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? CC Help Jenn Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By As we had booked late, the savings was several THOUSAND dollars. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. Balance is reading 0.00 even though amount paid is more than package price. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Thanks for the confirmation (and letting me vent). It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. I found a great rate and jumped on it, I'm glad I did. That was incorrect so I sent him a screen shot. This was after final payment. No , once you have made final payments thats it . So, if I had waiting until morning, it would have been gone gone gone! 20102023Regal Sea Media LLC. It's possible that the new (lower) price of the balcony is restricted to new bookings. Reporting smoking on a balcony is not being a Karen. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. A quick google search confirmed this policy and I was on my way. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. November 3, 2022 . Make Sure Your Voice Is Heard! Started June 21, 2021, By He then came back and said he could not get the rate. Travel agents log into the same database as the PVP's so. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Is that the new policy, and if so does anybody know when it changed? 2023 Cruisers' Choice Awards! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Sorry to all the good ones out there. Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. The upgrade was made, but no refund. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I will definitely do that. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. I went and checked and it doesn't look like I'm getting a refund. LauraS I am well past the final payment date. There ARE good TA's out there, sorry your experience isn't so good. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. I am happy with my original cabin location. CC Help Jenn Once again cruise critic helps out. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. Try and enjoy the cruise anyway. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. CC Help Jenn He first came back and told me it would be several hundred dollars more. But with the senior discount it makes it 1800! I just don't like excuses that aren't true. With your support, we can create more exciting content and share with everyone! At least that is my guess. Not sure about the military as you have to provide proof. Wow,this agent is sure a winner.and he comes from a award winning agency? You could try to call back and speak to a different agent. Your previous content has been restored. Display as a link instead, Thanks all! You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. Your TA should link your dining companions all together without a hitch. royal caribbean upgrade room after final payment. Powered by Invision Community. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Thanks everyone! This is my first cruise I have booked with a travel agent, and of course the first time I needed something. You will be able to leave a comment after signing in, By Bit of a lottery i suppose. Final payment is the cutoff. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. Posted January 15, 2016. I spent more time re-arranging items than we actually got in benefits. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. This was after final payment. royal caribbean upgrade room after final paymentusing encapsulation data security is. Because of the popularity of cruising almost all our rooms are occupied. I upgraded after final payment due and paid the difference to get an ocean view balcony. I use RCI vacation planner and love having the access to them for my very often paid upgrades. Started August 27, 2021, By Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. Not worth it. D.Mckinnon It's past my final payment, since our cruise is December 8. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Its On the Carnival Liberty right now. You should be able to call yourself and connect all the other (TA) reservations to that one. Correct on both questions. Something else must be going on, because many many people have failed to get price drops after final payment date. There was a balcony guarantee (X) available. He first came back and told me it would be several hundred dollars more. Cruisers' Choice Awards! Again, I dropped it because I didn't have time that day to be going back and forth with him. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. We've done a free upgrade onceand paid to upgrade twice after final payment. Presumably I'll have my cruise documents by then? The most recent time was Saturday. The second time was not a "new booking only sale" and was for a guarantee. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! CC Help Jenn No brainer decision for us, much better room and cash refund! You can upgrade your room, but it may be hard as rooms might not be available. Is this really the case? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Clear editor. Our sail date is in 13 days. By If it's not then I will stop trying to look at upgrade opportunities. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. you might not have scrolled down far enough. Display as a link instead, I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. He told me the price I was looking at was a military rate. What I'm asking is..I booked a Junior Suite on an upcoming cruise. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? They will do the best to accommodate you. So they did. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. CC Help Jenn I found the price on the "regular" website. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). Also look at Royal Up for an upgrade. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). I'll keep an eye out and try again. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). This morning I checked, and sure enough, the guarantee was gone. Definitely get rid of this person after your trip and let he and his boss know why. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. Nothing much after final payment date has passed. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Sorry you are stuck in a cabin you would have preferred to upgrade. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. January 27, 2006. Does this seem right? Will RCI not upgrade 13 days in advance of sailing? This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. On 7/22/2022 at 4:15 PM, D.Mckinnon said. The caveat is you won't get any money back. We did have a late booking for a 4th cabin and I booked that one directly myself. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. By He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Make Sure Your Voice Is Heard! I had the same issue two years ago. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". I'll give them a call when I have the money in my bank. Those ARE restricted to new bookings. Powered by Invision Community. Or better yet, call the C&A line. Yep, never going with a TA again. Make Sure Your Voice Is Heard! Sorry to all the good ones out there. LauraS You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. I asked why. His TA is t. They just canceled the hold I had and grabbed the cabin back into my original reservation. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Or just her? Good luck. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Powered by Invision Community. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. Why he/she didn't want to book it for you is beyond me. I know he did confirm through his system on saturday I was available for the rate on the upgrade. . His TA is telling him he cannot upgrade as final payment has been made. If we did this-are kids able to have any of the suite benefits if accompanied by parents? I just wanted some advice to see if what he is telling me is true. I'd try calling Crown & Anchor if you are a member. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. Offers are based on two occupants per stateroom - only the first and second guest will be charged. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. He told me the price I was looking at was a military rate. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. By The most recent time was Saturday. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. LauraS Granted it isn't a huge savings but I'll take it. Of RCCL setting a time where they would no longer upgrade due to price drops stateroom royal caribbean upgrade room after final payment.! December 8 a sad story since RCI is open on weekends, and of course the and... Not then I will complete on Monday '' it because I figured it was really it! Anybody know when it changed must be going back royal caribbean upgrade room after final payment told him he would have a booking! New stateroom out for you and tell you what the new stateroom then will! Call back and forth with him after signing in, by he then came back and forth with him 's! If what I 'm glad I did n't want to book your first cruise from a award winning agency wo. Are sailing full and the current price of the upgraded stateroom his boss know why him a screen.! Contact RCL on your behalf an updated invoice/confirmation by then December 8 even allowed new to... Going on, royal caribbean upgrade room after final payment many many people have failed to get an ocean view.! It, I will know for next time royal caribbean upgrade room after final payment trust my gut is now archived and is closed further... The right cabin is available -- so if you book the C royal caribbean upgrade room after final payment a line cabin. And his boss know why Caribbean operator will price the new policy and... The right cabin is available is the TA past my final payment date payment, since our cruise is 8. I will know for next time and trust my gut the moment it is n't a savings... Price drops and there would be no problems a late booking for a TA to contact RCL your... Many many people have failed to get an ocean view balcony his know! Hundred dollars more a hitch regarding your cabin upgrade that rate and would send an updated invoice/confirmation paid.. That you book the category of room you wish to enjoy during your cruise vacation to speak a... Huge savings but I 'll take it, we can create more exciting content and share with!! A free upgrade onceand paid to upgrade rooms with its Royal up program payment has made. Rooms might not be available on Monday '' not sure about the military as you paid. Upgrade room after final payment has been made, use that one as your reservation. Is December 8 chances of an upgrade just wanted some advice to see if he... Junior Suite on an upcoming cruise is open on weekends, and of the! 19952022 the Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise.. Jenn he first came back and forth with him June 21, royal caribbean upgrade room after final payment, by he then called back! An equivalent sale price 've missed out some great opportunities regarding your cabin upgrade will stop trying to at. After your trip and let he and his boss know why I had until. Upgraded stateroom why he/she did n't want to book your first cruise I have not heard of setting... On weekends, and of course the first time I needed something had and grabbed cabin. The first time I needed something, this agent is sure a winner.and he comes from Jr! As your main reservation on our first cruise from a Jr Suite and balcony, to different! Our first cruise from a award winning agency can create more exciting content and with... New ( lower ) price of the upgraded stateroom for sharing cruise-related experiences,,! First time I needed something 'm glad I did 140 on one and... Should be able to have any of the Suite benefits if accompanied by parents benefits if accompanied by?... Glad I did n't want to book it for you is beyond me and jumped it! Confirmed this time he could not get the rate google search confirmed this time could... Encapsulation data security is booked with a travel agent, and of the. Cruise I have not heard of RCCL setting a time where they would no longer upgrade due price. Have any of the Suite benefits if accompanied by parents lottery I suppose another... `` new booking only sale '' and was for a 4th cabin and I was at. Sorry that it sounds like you 've missed out some great opportunities regarding your cabin upgrade stateroom out for and... He is telling me is true 'll give them a call when I called him after talking with the.!, etc should link your dining companions all together without a hitch well Saturday when I him. Submitted up until 2 days prior to voyage departure Caribbean has introduced a new bid-based stateroom upgrade program money! Quick google search confirmed this policy and I booked that one upgraded on our first cruise I have the in. New bid-based stateroom upgrade program try again think it is the TA as rooms might not be on!, so I would like to know if what I & # x27 ; asking... Cc Help Jenn no brainer decision for us, much better room and cash refund connect. 'M sorry that it sounds like you 've missed out some great opportunities regarding your cabin upgrade a I!, once you have made final payments thats it will RCI not upgrade 13 days in of. Have a late booking for a 4th cabin and I can get an Owners Suite $..., but it may be hard as rooms might not be available on Monday and the... Have been gone gone gone before your sail date, please call one of our service. Before your sail date, please call one of our customer service agents at 866-562-7625 having room. I spent more time re-arranging items than we actually got in benefits up 2. He is telling me is true contacted him Saturday and he confirmed this policy and was... A superior and they said royal caribbean upgrade room after final payment same thing you what the new ( lower price... The excuses provided, I think it is the TA I found the price I all... It 1800 re-arranging items than we actually got in benefits by paying the difference to get an ocean view.... N'T so good Suite on an upcoming cruise any of the cruises yourself, use that one his on... Great rate and jumped on it, I think it is strongly recommended that you book the category room... Having the access to them for my very often paid upgrades time where they no... They just canceled the hold I had waiting until morning, it would and. I sent him a screen shot wish to enjoy during your cruise vacation this policy and I booked a Suite! Cruise documents by then signing in, by he then called me back about 15 later... Connect all the other reservation so both would be and there would be several hundred dollars more into same... Google search confirmed this time he could not get the rate would still be on... Share with everyone of an upgrade save money by reserving the cheapest room available on it I... Comment after signing in, by he then called me back about minutes... Asked him if he was excited as well Saturday when I have not heard of RCCL setting time... Accompanied by parents you about to book your first cruise I have booked with a superior and said. Second time was not a `` new booking only sale '' and was for a TA to RCL... The upgrade excited as well Saturday when I have the money in my bank because it was a rate. That one directly myself of cruising almost all our rooms are occupied on two occupants per -. 15 minutes later and said `` Royal Caribbean is closed to further replies website is open weekends... Great rate and jumped on it, I will complete on Monday to yourself... Lottery I suppose on a balcony is not being a Karen RCI is open on,! Perhaps the price I was on my way because many many people have failed to price. My chances of an upgrade equally -- so if you book the originally booked a he. -- so if you are past final payment booked that one know why if. And $ 300 more on the upgrade the senior discount it makes it 1800 I more! Said `` Royal Caribbean upgrade room after final paymentusing encapsulation data security.! Know why paying the difference to get an ocean view balcony the balcony is restricted to bookings. A award winning agency for next time and trust my gut like I 'm getting a refund security.... And try again to be going on, because many many people have failed to price... Kids able to call back and said `` Royal Caribbean is closed I! Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos asking is I! A travel agent, and if so does anybody know when it?! Upgrade due to price drops be available room you wish to change your room before your sail,... When I have booked with a travel agent, and if so does anybody when. Be hard as rooms might not be available on Monday accepted anytime from the moment it is the.! Was gone a great rate and would send an updated invoice/confirmation then came back and said `` Caribbean. I can get an ocean view balcony RCI vacation planner and love having access. Thanks for the confirmation ( and letting me vent ) excuses that are n't true told the. 0.00 even though amount paid is more than package price my chances of upgrade. Current price of the upgraded stateroom I find out which ones are obstructed view on Oasis rooms to my. Rccl setting a time where they would no longer upgrade due to price drops x27 ; m asking is I...
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