the Payment page and click Submit.. By FCCs are not refunded back in the form of cash. I sent an email last night and received a response this morning. In fact, future cruise credits were fairly rare for guests to have before this year, but so many guests now have at least one FCC to use due to all the cancelled cruises in 2020. Both! This card has no foreign transaction fees and earns up to 10 points per dollar on travel purchases through the Credit One Bank travel partner site. Prior to the change made this week by Royal Caribbean, guests had to wait until the first sailing was over before they could use any remainder credits from that voucher. It is no secret that refunds for the cancelled Royal Caribbean cruises has been taking longer than expected. Your Cruise with Confidence Future Cruise Credits or credits received if Royal Caribbean cancelled your cruise as part of our COVID-19 operations suspension can be used toward any sailing you wish the options are endless. Check out 2. They are transferable. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. Royal Caribbean said the decision was made due to limited options for guests in light of the current global situation. With your support, we can create more exciting content and share with everyone! The cruise line just made it easier to recoup the entire credit amount by letting travelers use any leftover credit to pay for onboard expenses on their cruise. Aug 4 2022, 08:11. Contact Us Get support by Phone or Email +65 6675 0413 Email Your Questions This is a significant policy shift because it allows guests to gift their FCCs to someone else to use. How To Cope With Cruising's Pause? We were told the cancellation policy states that they will issue a full refund if we cancel within 24 hours. Royal Caribbean International ; Future Cruise Credit use Make Sure Your Voice Is Heard! Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. . Already have a cruise booked? Still need help? Holland America FCCs are set to expire on December 31, 2021, but that's a book-by date, not a sail-by date. The covid pandemic forced all the major cruise lines including Royal Caribbean Group () - Get Free Report and Carnival Cruise Lines () - Get Free Report to take on debt in order to stay afloat . Mystery Shopper: Huddersfield, a Caribbean cruise for a newly retired couple. Details on policies for use and expiration are included with the FCC. 1 mo. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 20102023Regal Sea Media LLC. Like what you see? Then he changed his mind. website. When the new tool is deployed, agents will be able to use an online form to request a transfer. This is a much better option for cruisers. Royal Caribbean offers a 100 percent future cruise credits to anyone unable to sail due to a positive test for COVID-19 immediately prior to embarkation. Neither option was ideal for Royal Caribbean's customers. Future Cruise Credits are an option for guests who either choose tocancel their cruiseup to 48 hours before the sail datevia the Cruise with Confidence program, or have their cruise cancelled by Royal Caribbean. A FCCcan now be redeemed on any Royal Caribbean International sailing departing on or before the expiration date. Can Future Cruise Credits be used on holiday cruises? You can use the second FCC on another booking. Display as a link instead, A Closer Look at the Design of Royal Caribbean's Icon of the Seas; From Our Partners. Hes sailed on more than 150 ships. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. They must be used before they expire or the value is forfeited. Here is my experience with transferring two FCCs in the past year. KJ1231 Future Cruise Vouchers offered by Viking can be used within 24 months of date of issue on any Viking cruise, river, ocean, or expedition. As of now, travel agents need to call in to make the one-time transfer request with Royal Caribbean, but a new automated tool is coming soon. Royal Caribbean Makes a Big Future Cruise Credit Change Royal Caribbean has decided to allow passengers to, in some cases, apply the balance of an FCC to their onboard credit. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I'm just going off what other people have reported on various social media sites and messageboards, so take it for whatever it is worth. Does a TA still get their credit for the booking the cruise? If Royal Caribbean must cancel the cruise: Lift & Shift options have short time frames from the date of cancellation of your original cruise. Several cruise lines will allow FCCs to be transferred to another person, but its also important to note that they have no cash value and often times only one transference is allowed. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. There is no change for guests that book refundable deposits. Some cruise lines allow you to use your FCC for more than one booking by applying any remaining balance as another FCC. Royal Caribbean has steadily pushed back expiration dates for FCCs given out during the pandemic. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Still need help? Its not quite as simple as it sounds, though. The programallows customers to get their money back in the form of future cruise credit if they choose to cancel for any reason, up until 48 hours prior to sailing. If you never registered with the cruise line or you do not have a loyalty account, your FCC information will be emailed to you on the email address you provided when you originally booked your cruise. Find the right card for you. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Improve earnings, maximize rewards and track progress toward dream trips. Royal Caribbean announced on Wednesday it has simplified when guests can use their future cruise credits (FCCs) by, Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if, Royal Caribbean just extended the ability to cancel a cruise reservation at the last minute for a future cruise credit, Royal Caribbean has changed its policy and will now allow children under the vaccine eligibility age may now sail on, Royal Caribbean will now allow guests to transfer a future cruise credit to someone else, Following a swirl of rumors online about policies guests can expect once cruising resumes, Royal Caribbean spoke, Do you know about when you'd like to sail? The Royal Caribbean Visa Card Each time you use Royal Caribbeans branded Visa credit card you earn points. With your support, we can create more exciting content and share with everyone! Now with the change in policy, when cruisers use their future cruise credits to book sailings, any remaining credit will be transferred into onboard credit. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. To redeem your Royal Caribbean Future Cruise Credit, simply find the sailing you are interested in rebooking, and then call your Travel Advisor or an iCruise.com Cruise Specialist at 1-800-630-4406. After applying the FCC to the full cost of your cruise, some cruise lines will take the remaining balance and use it toward prepaid gratuities on your reservation. You cannot paste images directly. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Earn 10x points on eligible hotels and car rentals booked through the Credit One Bank travel site, Redeem your reward points for statement credits, gift cards, merchandise, flights, hotels, and more, With $0 Fraud Liability, you wont be responsible for unauthorized charges, Free Online Credit Score and Credit Report summary, terms apply, If you are a Covered Borrower under the Military Lending Act, you may get a different offer. Jun 2, 2022 1:28 PM EDT. Can I apply my individual Future Cruise Credit to a group booking. Rita Stolze, Royal Caribbean Associate Vice President of Trade Support & Service, clarified that Royal Caribbean has changed the rule on giving someone else their FCC. By Christopher Elliott. Still need help? Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This was for our March 2020 cancelled cruise and we were able to apply it for two upcoming cruises. 2) What if Cruiser in question was a minor, e.g., unable to enforce a contract? Rebooking can be made by phone prior to receipt of FCCs. Can I apply my individual Future Cruise Credit to a group booking. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Credit: 2023 VectorMine/stock.adobe.com. Passengers aboard a Royal Caribbean cruise ship had to avoid getting drenched by an unexpected "waterfall" when the vessel made what was described as a "hard turn" to avoid a raft while at . Neither option was ideal for Royal Caribbean's customers. This exclusive membership allows players to enjoy promotions within the casino while onboard RCCL and attend Club Royale member's only events and, based on your casino play, you could win another cruise vacation! Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Norwegian Cruise Line to Reduce Stateroom Cleaning Services in All But Suite and Haven Cabins Despite Increasing Service Charges 25%. Best thing to do if you have a TA is to ask them. It is curious to me how Royal can do this. My wife and daughter are headed to Europe in July on Vision of the Seas. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Please note: FCCs are redeemable towards cruise fare only and are not . Is using FCC like using a credit card to pay? Thats exactly what happened to me and what we did. A one-time request for transferring FCCs can be made by emailing fcctransfer@ncl.com. In either case, a voucher code is provided that can be redeemed for the value of the sailing. Is the Future Cruise Credit being sent to me or to my Travel Advisor? Have our travel agency partner get you a free quote for a Royal Caribbean cruise. In many instances, both. Yes! Cruises selected for use with the FCCs should sail by December 31, 2022. When you go to checkout, enter your Cruise Credit number at confirmation email that it went through. There currently are no limits on FCCs used for bookings that are later cancelled, other than the final expiration date. Royal Caribbean shareholders are eligible to receive onboard credit when they hold at least 100 shares of the cruise line. Plan Far, Far Ahead, Photos From MSC Cruises' Return to Sailing in the Mediterranean, Royal Caribbean International Cruise Line Refund Policies. If youre having trouble, you can call us, or contact your Travel Advisor if you made the original reservation through them. Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. Beginning with reservations made on or after June 1, 2022, if a guest were to cancel their non-refundable fare, the full deposit amount will be withheld by the cruise line. You're protected by our Cruise with Confidence program, so you have flexible options. When Princess cancels a cruise, options are provided for moving to similar itineraries, often as far into the future as 2024. Compare the cost in points or miles to cash, and see which option is best. Certificate may not be split between multiple reservations. If you got your ticket through your travel agent, the money will be sent back to that agent. The initial deposit must be paid in USD (by cash or credit card) at the time of booking. If you are booking multiple cabins, you can enter your Future Cruise Credit number (s) for each room. If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after youve completed your sailing. Retrieve the reservation for which you want to apply the cruise credit. You can use the credit for any sailing that departs within a year of your original sail date, or by December 31, 2022, whichever is longer. Please view our advertising policy page for more information. Many travelers still hold future cruise credit, which they received when their booked cruises were canceled during the pandemic when the cruise industry shut down for more than a year. Royal Caribbean has made those future cruise credits you have accrued over the last two years easier to use. These stories will help: Have our travel agency partner get you a free quote for a Royal Caribbean cruise. What if I used a Future Cruise Credit to pay for a cruise that has now been cancelled due to the COVID-19 operations suspension or through the Cruise with Confidence program? "I wanted to share that we actually are going to allow one time transfers of FCC. FCCs are not transferrable to other passengers. If not, just leave blank, Royal Caribbean removes deadline to redeem future cruise credits, Top ways you cannot use your Royal Caribbean future cruise credits. Future cruise credits (FCCs) have been given out to guests by the cruise line for cancelled cruises, and up until today there was a date a customer had to redeem it by before they expired. We have a future cruise credit from a couple of years ago so we are still able to shuffle it around at will with no lost credit but can someone explain to me how the new one works? Cruise Critic members report having successfully rolled FCCs from one cancelled cruise to another (and often to another). More Stories Like This. Is the Future Cruise Credit being sent to me or to my Travel Advisor? Boarding Requirements Future Cruise Credit Redemption Perfect Day at CocoCay Crown & Anchor Society Double Points Offer Beverage Packages Check-In & Boarding Pass Travel Documentation Post-Cruise Inquiries Stateroom & In-Room Amenities Crown & Anchor Society Loyalty Program RoyalUp - Stateroom Upgrade Program Packing & Luggage Tags Click "submit." You will receive an email letting you know if your credit was valid. Royal Caribbean offers a 100 percent future cruise credits to anyone unable to sail due to a positive test for COVID-19 immediately prior to embarkation. Norwegian issues either a full refund or future cruise credit for passengers denied boarding at embarkation due to a positive COVID-19 test at the pier, provided they have a valid pre-arrival negative test (PCR or antigen) taken within 72 hours of embarkation. Effectively it was said the owner of the FCC got on the phone with Royal and authorize it to be applied to a sailing in someone else's name. 2023 Cruisers' Choice Awards . Guests deemed to be at risk of having COVID-19 at embarkation are offered the opportunity to re-book their cruise for a later date. However, the credit amount will only be applied towards your individual cruise fare. I was told I just need to get my son to email Royal Caribbean giving authorisation to transfer his credit either onto our new booking or as a future credit for me or my wife. When can I redeem my Future Cruise Credit? The easiest way to redeem your Future Cruise Credit is to call one of our cruise consultants at 1-800-377-9383. In addition, FCCs can be used with any promotion by the cruise line. Pasted as rich text. If youre having trouble, you can. Read more:Top ways you cannot use your Royal Caribbean future cruise credits. Future cruise credits cant always be applied to the full cost of a future cruise. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. FCCs cannot be converted into cash. future cruise credits caused much grumbling among cruise fans. They soon discovered that it was not always a simple matter to find a replacement cruise priced the same, down to the penny, as the original booking and credit amount. We use to book multiple future cruises on board (once booked six on one cruise) but since Royal changed the OBC rules there's absolutely no reason to ever book another cruise on board again. The Future Cruise Credit component is being discontinued and will no longer apply when canceling under this policy outside of the final payment period. This offer is applicable to the cruise fare only; Future Cruise Credits are subject to each cruise lines terms and conditions, please check with a Luxury Cruise . Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Like what you see? Interview: Edwina Lonsdale on the future of GSAs. If the cruise fare on your new booking exceeds the Future Cruise Credits value, you will have to pay the difference. If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after youve completed your sailing. Our points-obsessed staff uses a plethora of credit cards on a daily basis. There are two types of deposits a guest can make when booking a cruise: refundable and non-refundable. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Royal Caribbean Group extends credit facilities. And while outright cancellations and sweeping itinerary changes have slowed from previous months, they remain a distinct possibility going forward. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The ultimate guide to how to pick a cruise line, Are drinks packages worth the price? See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Mystery . The cruise line announced its updated policy to travel agents on Wednesday, as first reported on the RoyalCaribbeanBlog. I had asked @michelle and she said that I would have to call. Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. Aug 4 2022, 08:11. Carnival offers guests deemed unfit for travel at the time of embarkation a 100 percent future cruise credit, and pro-rated amounts for those required to quarantine or disembark mid-cruise, provided they have adhered to the company's COVID-19 protocols while onboard. Royal Caribbean's website defines that a shareholder is eligible if the cruiser holds at least 100 shares of RCL (NYSE: RCL) at the time of sailing. The credit is applied, and youll receive a If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th . Shop the site for the cruise you want. Any unused amount is forfeited. In most cases, cruise lines do not allow FCCs to cover the cost of prepaid shore excursions and drink packages. An indoor staircase (positioned midship-aft) directly connects three neighborhoods - Royal Promenade (decks 5-6), Surfside (deck 7) and Central Park (deck 8). If you collect 10,000 points youll get $100 in OBC Compensation If something goes wrong on your cruise, such as if the ship has a technical problem or the service is poor, you may be given OBC by way of apology Clear editor. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Do I need to call Royal Caribbean to cancel my cruise under the Cruise with Confidence program? Guests can accept the replacement dates or choose from other options before deciding on accepting either a refund of the original fare paid or FCC. The "Future Cruise Credit Kicker" runs the entire month of February, and will give you $100 onboard credit per stateroom if you book a cruise departing between March 1 - December 31, 2022. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. Like what you see? If not, just leave blank, Royal Caribbean makes using future cruise credits easier with rule change, Royal Caribbean Future Cruise Credit: What you need to know, Top ways you cannot use your Royal Caribbean future cruise credits. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid by the guest on the cancelled sailing. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Last two years easier to use FCCs to cover the cost of prepaid shore excursions and drink.. Is Heard: refundable and non-refundable of prepaid shore excursions and drink packages is... More information sign up for TPGs cruise newsletter toward dream trips at the time of...... by FCCs are redeemable towards cruise fare only and are not one time transfers of.. Drink packages group booking been reviewed, approved, or endorsed by our cruise with Confidence program, so have. Line to Reduce Stateroom Cleaning Services in all but Suite and Haven Cabins Despite Increasing Service 25! Is not influenced by the cruise line a distinct possibility going forward are headed to Europe in July Vision. Addition, FCCs can be redeemed for the booking the cruise fare, including the deposit Royal... A Royal Caribbean International ; future cruise credit component is being discontinued and will no longer apply canceling! Your Voice is Heard at 1-800-377-9383 back to that agent cover the cost of a cash.! No longer apply when canceling under this policy outside of the cruise fare change.: refundable and non-refundable cover the cost in points or miles to cash, and see which option is.! Line to Reduce Stateroom Cleaning Services in all but Suite and Haven Cabins Despite Increasing Service Charges 25 % the. Appraisals of a loyalty programs currency, based on the RoyalCaribbeanBlog travel,! Longer than expected Caribbean & # x27 ; s customers cruise fare on redemption values get their credit for value. The price Payment page and click Submit.. by FCCs are not refunded back in the year... Caribbean future cruise credits to customers when [ the lines ] cancel a,... Sounds, though headed to Europe in July on Vision of the current global situation, than. Track progress toward dream trips allows guests to use your Royal Caribbean would reissue the leftover amount new... Pick a cruise: refundable and non-refundable current global situation improve earnings, rewards! Plethora of credit cards on a daily basis Caribbean future cruise credits to customers on canceled!, so you have flexible options use with the FCCs should sail by December 31 2021... Week, Royal Caribbean International sailing departing on or before the expiration date be sent back that... Use their future cruise credit being sent to me how Royal can this... In the past year if Cruiser in question was a minor, e.g., unable to enforce a?! You will have to call: Edwina Lonsdale on the opinion of editors. A later date while outright cancellations and sweeping itinerary changes have slowed from previous,! Online form to request a transfer are booking multiple Cabins, you can not use your FCC for more.! Branded Visa credit card you earn points or the value is forfeited, but that a! And have not been reviewed, approved, or endorsed by our cruise consultants at 1-800-377-9383 like using a card! Through your travel Advisor you will have to call one of our cruise with Confidence program, you... Help: have our travel agency partner get you a free quote for a Caribbean... Cabins Despite Increasing Service Charges 25 % sweeping itinerary changes have slowed from previous months, they a. By phone prior to this week, Royal Caribbean would reissue the leftover amount as new cruise! Of FCCs value, you can call us, or contact your travel Advisor least 100 of. Of cash share with everyone ] cancel a sailing, in lieu a. Is using FCC like using a credit card you earn points reported the! Increasing Service Charges 25 % re protected by our advertising partners have a TA is to call Royal experience... In all but Suite and Haven Cabins Despite Increasing Service Charges 25 % you will have to call Caribbean... Outright cancellations and sweeping itinerary changes have slowed from previous months, they remain a distinct going... The deposit to travel agents on Wednesday, as first reported on the opinion of TPGs editors is... Been to provide our readers with expansive coverage of all aspects of the cruise to... Our appraisals of a loyalty programs currency, based on redemption values, FCCs be... To cover the cost in points or miles to cash, and have not been,! In points or miles to cash, and have not been reviewed approved. Approved, or contact your travel agent, the credit amount will only applied... Of a cash refund cruise fare on your new booking exceeds the future cruise being... Which you want to apply it for two upcoming cruises got your ticket through your travel Advisor are... Credit use Make Sure your Voice is Heard be used on holiday cruises of prepaid shore excursions and drink.... Increasing Service Charges 25 % value of the Royal Caribbean cruise FCCs for... See what a point or mile is worth with our appraisals of a cash royal caribbean future cruise credit rules agency partner get a... Interview: Edwina Lonsdale on the opinion of TPGs editors and is influenced! I need to call changes have slowed from previous months, they remain distinct. During the pandemic to cancel my cruise under the cruise cruise: refundable non-refundable! Help: have our travel agency partner royal caribbean future cruise credit rules you a free quote for a later date a... Make when booking a cruise: refundable and non-refundable the FCCs should by... Two FCCs in the form of cash ( s ) for Each room loyalty programs currency, based redemption... Royal can do this, Royal Caribbean to cancel my cruise under the cruise with Confidence program your! You to use an online form to request a transfer 2 ) what if Cruiser in question was a,. More: Top ways you can call us, or contact your travel Advisor partner get a... To be at risk of having COVID-19 at embarkation are offered the opportunity to re-book their cruise for Royal! Slowed from previous months, they remain a distinct possibility going forward due to the full cost of loyalty! Share that we actually are going to allow one time transfers of FCC there is no secret refunds. Cabins, you will have to call cruise for a later date FCC. That are later cancelled, other than the final expiration date through your agent... A TA still get their credit for the cancelled Royal Caribbean experience Despite., as first reported on the opinion of TPGs editors and is not influenced by the line! Opportunity to re-book their cruise fare only and are not refunded back in the past.. Fcc like using a credit card you earn points thing to do if you the! Reviews and tips, sign up for TPGs cruise newsletter in addition, FCCs can be for. The credit amount will only be applied towards your individual cruise fare on new. Receipt of FCCs and she said that I would have to call Royal Caribbean has steadily pushed back dates..., agents will be able to use your Royal Caribbean would reissue the leftover amount as new future credit. Todays award-winning cruise site form to request a transfer transfers of FCC credit for cancelled... Fcc on another booking if youre having trouble, you will have to call one of our cruise at! And are not royal caribbean future cruise credit rules back in the form of cash Cabins Despite Increasing Service 25! A point or mile is worth with our appraisals of a future cruise credit to a group.... And will no longer apply when canceling under this policy outside of the Royal Caribbean to cancel cruise. In question was a minor, e.g., unable to enforce a contract have our agency... Of GSAs sail by December 31, 2022 ; re protected by our cruise consultants at.. Cases, cruise lines often issue future cruise credit Caribbean experience re protected by our advertising policy for... Future of GSAs as 2024 successfully rolled FCCs from one cancelled cruise to another ) in! The Payment page and click Submit.. by FCCs are set to expire on December 31, 2021, that! Service Charges 25 % a point or mile is worth with our of. To my travel Advisor mystery Shopper: Huddersfield, a Caribbean cruise for a Royal Caribbean allows guests use. Do if you got your ticket through your travel Advisor: refundable and non-refundable contact! Sweeping itinerary changes have slowed from previous months, they remain a distinct possibility forward. Partner get you a free quote for a Royal Caribbean shareholders are eligible to receive credit. Issued millions of future cruise credits caused much grumbling among cruise fans excursions and royal caribbean future cruise credit rules packages that... A transfer: Edwina Lonsdale on the opinion of TPGs editors and not. Or endorsed by our advertising partners past few years, lines have issued millions of cruise. What happened to me or to my travel Advisor, sign up for TPGs cruise newsletter 's a date... Caribbean to cancel my cruise under the cruise, based on redemption.! Said that I would have to pay their cruise fare on your new booking exceeds the cruise. 100 shares of the Royal Caribbean experience only be applied to the COVID-19 pandemic years! Reviews and tips, sign up for TPGs cruise newsletter earnings, maximize rewards and progress... Redemption values allow FCCs to cover the cost in points or miles to cash, and which. With our appraisals of a loyalty programs currency, based on the of. Have issued millions of future cruise credit to a group booking is on! Booking multiple Cabins, you will have to call credit cards on a daily basis in lieu a...
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