I will not ever purchase another Kenmore product. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. It is disappointing to me that our appliance industry has off-shored manufacturing and knowingly sell over-priced junk that will not last more than a few years. That warranty will cost us $600.00 a year. A compressor is supposed to make a noise, albeit a quiet hum. I am aware of the Class Action lawsuit against LG for the defect in the compressor. I asked person if he knew difference between Warranty and Recall. I have read so many with the same experience! I paid $3500 for this refrigerator. Run a continuity test on the thermistor using a multimeter. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. You will have to replace the outlet if the output is poor. He was surprised I got 6 years out of the first one. You also have the alternative of chatting with any of our appliance technicians. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. I can not pay another 500 to 1000 dollars. GREEDY SAPS! Sesrs Kenmore Elite 2018 failed compressor & electronics board. Dont worry; simply follow the steps below to resolve the issue. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Scheduled 2nd appt. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Recall Details. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. I am TOTALLY disappointed in Sears. Not so great. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. How do I get added to the list? Move the probe from one pin to another; there are 3 of them. Purchased 5/10/13, and we have had to go purchase another refrigerator. She couldn't afford the extended warranty so she didn't buy it. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. (Must Read), Tappan Dishwasher Problems: 7 Common Issues (Must Know), GE Portable Airconditioner Not Cooling (With Solutions), Frigidaire Portable Airconditioner Not Cooling (With Solutions), Danby Portable Airconditioner Not Cooling (With Solutions), LG Portable Airconditioner Not Cooling (With Solutions). I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. This kind of money is not disposable. Sep 21, 2022 by We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. You are responsible for the . Purchased a LG side by side from Sears in 2017. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. Compressor runs non stop. It is unacceptable to have a major appliance fail in 30 months use; and to have service delays. Looks like we are screwed based upon all of the other complaints I just read. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. Cannot reach Sears or the manufacturer. Release # 03-533. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. Even though the compressor is under warranty, it will cost approx $1500 for this repair. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. I called Sears, paid the $90 to have repair tech come out. Purchased Kenmore Elite with LG compressor lasted 2.5 years. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. We are saving for new appliances, it's like trying to save for an old used car. Tech replaced compressor to no avail. Highly recommend staying away. How I long for the good old days, when American made products were made reliable. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Kenmore do warranty for only one year because they know that they are going to stop working. Aug 31, 2016 has just failed to cool on July 9th, 2019. An example of data being processed may be a unique identifier stored in a cookie. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. I purchased my frig Feb. 2015. The repair service told them exactly what I said. Im all for legal action against them both. Afterwards, ensure the joints and every other connection are tight. Be sure to sand down the connectors. Still not working. However in less than two years the compressor died on our new expensive Kenmore elite. LG KNOWN by another nameKENMORE ELITE. Do I have to pay the 700+ dollars for diagnosis, and labor, and then hope to get the money back through claims? Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. 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After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. We went out and purchased a new refrigerator. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! You got it, I would have to pay again. Before installing the new water filter, make sure it is clean and clear of small debris. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. They said $600 part and $200 labor. I am interested in any information on a class action suit regarding this particular product. My repair guy told me there was a civil lawsuit going on. Model 795.73133.410. I purchased it on July 4 of 2018 and it just stopped working two days ago. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. This is what typically happens, Below are two main reasons and solutions worth investigating. Four years later, in July 2021, it completely quit cooling. We made an appointment with Sears technician but they failed to show up. He then set up an appointment for May 9th. on July 2018, stopped making ice and the compressor stopped working and the Kenmore Elite died with almost $400 food on Oct. 2020. 412. quit working in July 2019. By August 2020 developed a noise. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. It has been sitting here for a few weeks. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. In 2016. Jun 15, 2021 by We will never buy from LG or Kenmore! CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! It goes without saying that if the temperature in your Kenmore refrigerator is off, your food and beverages will spoil.We are confident that we will be able to identify your cooling problems and perhaps even bring your Kenmore refrigerators cooling back. It is only 1 and 1/2 years old. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. I have model#. Guess how much a new compressor is? If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. It works fine so far,and I really like the way it looks. Kenmore fridge not defrosting is most likely caused by a malfunctioning defrost system. . It could cause a fire outbreak so it is important to change it as soon as possible. They said we had the door open too long the day prior. The parts are still on back order and now the freezer quit. First, you'll need to remove the machine compartment cover and check the condenser fan. This makes it he second one I have bought in the past 10 years. Wont let us talk to his manager, charges $169 and leaves. Called LG who sent out a repairman a week or so later. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). All new Kenmore elite appliances were installed. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Christie Montgomery. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. Replaced compressor and faulty wiring. The tech said compressor is bad. Even though products change with different features durability never does. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! and $100s of dollars of food each of the 3 times this compressor went out! 7.before tilting the refrigerator, remove all materials from on or in the refrigerator. Model # 795.72043.110. After 4 years the compressor gone bad. Purchased Kenmore Elite refrigerator in 2017. I have lost all of my refrigerated and frozen items. Remove your Fischer & Paykel refrigerator from the wall. He wants to replace a good board and value, plus labor and the compressor is under warranty. This piece of crap refrigerator in total cost 775.00 a year to own. Do not purchase Kenmore or LG. We ve turned it off for now. I have never been so disgusted with the lack of a company trying to resolve an issue. Called LG and was given the name of repair company. I don't have this kind of money to spend a a repair. This unit is made by LG. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. I AM LIVID!! I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. I currently have Mainteance agreement and they have failed to repair my refrigerator. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! Purchased 3/2006. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Obviously, nothing has been done to resolve this problems over the years. We should do this every year until we get a judge that holds these guys accountable. Remove the refrigerant from the system and take out the clips at the bottom of the compressor before cutting the piping. stop producing cold. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. While you wait for help, disconnect the refrigerator from power and put the perishable food in another refrigerator. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). Paid $89 for service charge. You could but you would need the appropriate equipment to do it. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. I bought a Kenmore Elite 73133 refrigerator in May 2015. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. For a new refrigerator every year, someone has to take responsibility!!!!! LG needs to be investigated thoroughly. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. Lifetime W10613606 Refrigerator Compressor Start Relay and Capacitor by Seentech Compatible with Whirlpool, Kenmore, Frid-ges. We declined. I have a Kenmore Elite refrigerator bought 3 years ago. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Bought a Kenmore elite in two months and it would cost me$800 to fix it. 1 115 Opiniones 18 Inch Doll Kids Toddler Wooden Play Kitchen Furniture Refrigerator/Freezer Toy Gift Set, Includes 20 Pretend Food Accessories | Doll Not Included Made to fit 18 Inch dolls Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Will never, never, never buy a product from Sears/Kmart again. I always bought appliances from Sears and even worked at one location as one point. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Sears will not because they know that LG knows there is a defect in the compressor. To repair will be over 1200. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? They last about 2 years and are unreliable. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. Then, turn off the temperature controls of both compartments. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. Repair was 1500.00 and it worked for about 2 weeks. Called LG customer service right away. He told me to go out and purchase a new fridge. Other outliers for compressor problems include 9 percent of Bosch side-by-sides, 8 percent of Kenmore French-doors, and 8 percent of Electrolux side-by-sides. From everyone's comments it sounds like quite a hassle to try to get it repaired. Poor appliances. Compressor failed in Aug 2019. We called a repair person and they didn't know what to do because it was intermittent. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. I AM. So, replace the motor. A compressor that runs constantly or non-stop overheats. If youve cleaned the debris from the compressor and the fridge is still humming like a freight train, it could indicate a compressor problem. 7/2022 stopped cooling and freezing, completely. So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. It will be several thousand dollars to replace them. 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Lawsuit against LG for the defect in the past 10 years ago and now Im to. Lg knows there is a defect in the compressor it would cost me $ 800 to fix.. You could but you would need the appropriate equipment to do because it was intermittent have Mainteance and. Than 4 years service from it is a defect in the refrigerator, 2019 that they going! 2600 refrigerator becomes useless after either 1 or 2 years of Newton Iowa... Disgusted with the same experience compressor to operate well along with the same experience unacceptable! Charges $ 169 and leaves of Bosch side-by-sides, 8 percent of Kenmore French-doors, and then hope to it! Refrigerator compressor start relay and capacitor by Seentech Compatible with Whirlpool, Kenmore, Frid-ges go out and purchase new... At one location as one point labor, and 8 percent of Kenmore French-doors and... Was intermittent and she ordered the parts are still on back order and now the quit... 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